AI assistant Juno takes listeners’ questions live on Observer AM

By Sharon N. Simon
sharon.simon@antiguaobserver.com
An artificial intelligence (AI) assistant answered questions from Observer AM listeners live this week, offering a glimpse of how the technology could change the way Caribbean people work, communicate and access information.
Juno, a ChatGPT-based AI assistant demonstrated by technology specialist Tim Teemal, joined host Sharon Simon on Observer AM to respond to questions from callers and listeners. The discussion explored the potential of AI agents in the Caribbean.
Juno described herself as an AI co-host designed to turn conversations into action by drafting messages, updating forms, organising information and carrying out tasks. Teemal said he has worked with the AI assistant since December 2022, using it in areas including education, healthcare, legal matters, film production and business.
A central theme was the shift from conventional apps and websites towards AI agents capable of completing tasks in response to simple requests. Juno explained that, rather than navigating menus or searching through applications, users could eventually ask an agent to book an appointment or complete a form on their behalf.
The programme also addressed safety, privacy and concerns about AI replacing workers. Juno said AI should handle repetitive tasks while people retain responsibility for judgement, relationships and creativity. She added that an AI agent should stop when a request exceeds its permissions and seek human approval before taking sensitive action.
Accessibility was another focus. A visually impaired caller asked how AI could assist people with disabilities. Juno highlighted voice commands, reading messages and forms aloud, dictation, image descriptions and step-by-step assistance. The discussion also considered AI’s potential use with smart glasses, depending on the technology and permissions available.
Juno demonstrated her ability to respond to Caribbean speech patterns, saying AI could adapt to local cadence, phrasing and pace through feedback.
Teemal said digital working partners could eventually become common in broadcasting, schools, medical offices, legal practices, businesses and everyday life. He called for greater public education about AI and described the Observer AM demonstration as an important step towards helping Caribbean audiences understand the technology.
The programme concluded with Juno encouraging listeners who remain cautious about AI to begin with simple tasks, such as drafting a message or summarising information, while retaining control over how the technology is used.