Egypt Advances Government Services Card to Drive Digital Public Services

Egypt’s Minister of Supply and Internal Trade Sherif Farouk and Minister of Communications and Information Technology Raafat Hendy have reviewed progress on the Government Services Card system as part of efforts to accelerate digital transformation and improve access to public services.

The meeting focused on the latest technical and operational developments of the system, including integration and data-sharing mechanisms among participating government entities. The ministers also discussed leveraging digital infrastructure and government databases to improve operational efficiency and the quality of services delivered to citizens.

The Government Services Card is designed to provide citizens with access to multiple government services through a single secure digital channel. The system is intended to simplify procedures, reduce the time and effort required to access services, and improve the overall citizen experience.

Farouk said the system would support the Ministry of Supply’s efforts to modernise the food subsidy system through digital tools. He noted that integrating databases and technological infrastructure could improve the accuracy and efficiency of subsidy delivery while making it easier for beneficiaries to access their entitlements.

The Ministry of Supply is working with the Ministry of Communications and Information Technology and other government entities to develop the technical and operational framework for food subsidy services delivered through the card. Additional subsidised services could also be introduced as implementation progresses.

Hendy said the Government Services Card forms part of efforts to establish an integrated digital government services ecosystem. He stressed the importance of coordination among participating entities and the use of digital infrastructure and government databases to improve access to services and government performance.

The two ministries agreed to maintain technical and operational coordination among their teams and other relevant entities as implementation continues. The collaboration will focus on database integration, operational efficiency and the gradual expansion of services available through the Government Services Card.