Ghana’s NCA Intensifies Public Education on Telecom Masts Amid Fibre and Infrastructure Concerns

The National Communications Authority (NCA)  has intensified public education across the Eastern Region following public concerns over the construction of a telecommunications mast at the ......

Ghana’s NCA Intensifies Public Education on Telecom Masts Amid Fibre and Infrastructure Concerns

The National Communications Authority (NCA)  has intensified public education across the Eastern Region following public concerns over the construction of a telecommunications mast at the Koforidua-Kumasi Lorry Station.

As part of the exercise, the Authority engaged traders, transport operators and commuters at the Koforidua Central Market, including the Dwakeseɛ Mu and Dwaketewa Mu sections, to provide factual information on telecommunications masts and towers, address public concerns and highlight the critical role these installations play in delivering reliable communications services.

Beyond the one-on-one engagements, the team also leveraged selected information centres within the market and undertook radio sensitisation programmes on selected stations in Koforidua, extending the campaign’s reach to a wider audience.

The team, again, extended the public education campaign to Adawso, where it took advantage of the community’s market day to engage traders, residents and visitors.

During the engagements, participants were informed that telecommunications masts operate within internationally accepted radio frequency exposure limits and that their deployment is governed by prescribed regulatory, technical, structural, environmental and safety requirements. The Authority also underscored the importance of telecommunications infrastructure in supporting quality voice and data services, emergency communications, broadcasting, digital financial services and other essential services that drive socio-economic development.

Officials encouraged the public to seek information from credible and authoritative sources whenever they have concerns about telecommunications infrastructure and services, and assured them that the NCA will continue to engage communities through sustained public education and awareness programmes to promote informed decision-making and a better understanding of communications technologies.

As Ghana’s communications regulator, the NCA remains committed to upholding the highest standards in the licensing, deployment and oversight of telecommunications infrastructure and services while fostering public confidence through transparency, stakeholder engagement and sustained consumer education.